Non-voice business process outsourcing
+91 85170 42611 contact@kcsglobalgroup.com Mon–Sat, 10:00–18:00 IST

Careers

No night shifts. No calls. A process worth learning.

We are hiring Process Executives at our Risali office. The work is non-voice — data, documents, records and research — Monday to Saturday, 10:00 to 18:00. No prior experience required.

Before you apply

We are a new company. That should affect your decision either way.

If what you want is the stability of a large, established employer with a name your family recognises, we are not that yet, and pretending otherwise would waste your time and ours.

What we offer instead is harder to find early in a career. The person training you spent two years and three months running content operations at Genpact for global clients, and the methods you will learn here are the ones actually used in enterprise delivery — written procedures, independent review, measured output. Most people pick those up after years of doing the work badly first. You would start with them.

The other thing worth saying plainly: the first few people we hire will shape how this company operates. That is genuinely true when a team is this small, and it stops being true fairly quickly.

Day shifts, permanently

Monday to Saturday, 10:00 to 18:00, Sunday off. No rotational shifts and no night shifts — not now, and not later. Our work is non-voice by design, so there is no reason for them.

No spoken-English barrier

This is written work. Clear written English matters. Accent, telephone confidence and call fluency do not, which removes a screen most operations roles apply.

You are trained, not thrown in

Every process has a written procedure before anyone runs it. You learn from documentation and review rather than by guessing and being corrected afterwards.

Without leaving Bhilai

Operations work of the kind normally found in Hyderabad or Bengaluru, at an office in Risali. No relocation, no metro rent, no distance from family.

Open role

Process Executive.

One role, described honestly. If parts of it sound repetitive, that is because parts of it are — and doing repetitive work accurately, every time, is a genuine skill that most people do not have.

Full-time

Process Executive

You will run defined operational processes to a written standard: working through batches of data, documents or records, checking them against a rule set, logging what does not fit, and reviewing completed work before it goes back to a client. It is detailed, structured work with a clear definition of correct.

Currently hiring On-site, Risali Monday to Saturday No experience required

What you will do

  • Process batches of data, documents or records against a written procedure
  • Verify information against named, reliable sources
  • Log exceptions and flag anything the procedure does not cover
  • Run review passes on completed work before it is released
  • Keep simple records of volume, turnaround and errors
  • Suggest improvements to the procedure when you find a better way

What we look for

  • A graduate in any discipline
  • Accuracy and patience with detailed work
  • Clear written English
  • Comfort with a computer and basic Excel
  • Willingness to follow a documented process exactly
  • The confidence to say when that process is wrong

What we do not require

  • Prior BPO or office experience
  • Spoken English fluency or telephone confidence
  • Any technical or coding background
  • A specific degree subject or percentage
  • Willingness to work nights — we will not ask

Working conditions

Stated up front, not at the offer stage.

Employment

Full-time, on-site

Working days

Monday to Saturday

Hours

10:00 – 18:00

Weekly off

Sunday

Location: 2nd Floor, Shop No. 22, 19/22, Maitri Nagar, Risali – 490006, District Durg, Chhattisgarh — beside Shri Ram Super Bazar. Festival holidays are granted according to company policy. Compensation is discussed at the first interview so that both sides can be specific rather than working from a published band.

Applying

Four steps, and you hear back either way.

Being left without a reply is the worst part of applying for jobs. We do not do it.

01

Send your CV

Email it to hr@kcsglobalgroup.com with “Process Executive” in the subject line. A covering note is welcome but not required.

02

A short written task

A sample of the actual work, taking about an hour. We assess accuracy rather than interview technique, because accuracy is the job.

03

Interview at the office

Meet us, see where you would be working, and ask whatever you want to know. Bring questions — we would rather you had them.

04

A decision

We tell you the outcome whichever way it goes, and we tell you why. Nobody is left waiting on a reply that never comes.

We assess applications on accuracy, care and willingness to work to a standard. Nothing else enters into it.

Ready to apply?

Send your CV to hr@kcsglobalgroup.com. If you are unsure whether the role suits you, write anyway and ask — we will give you an honest answer.

Email hr@kcsglobalgroup.com