Non-voice business process outsourcing
+91 85170 42611 contact@kcsglobalgroup.com Mon–Sat, 10:00–18:00 IST

Contact

Start with the work, not the sales call.

Describe the process you want handled and we will tell you in the first reply whether it fits. If it does not, we will say so and point you toward the kind of provider it needs.

Where to write

Three inboxes, so your message reaches the right person.

Primary

Business enquiries

New process enquiries, scoping questions, pilot discussions and commercial terms. Read by the person who will actually assess the work, not by a sales desk.

Write tocontact@kcsglobalgroup.com

Reply within one working day

Recruitment

Careers

Applications for our Process Executive opening and any future roles. Attach your CV and mention the position you are applying for in the subject line.

Write tohr@kcsglobalgroup.com

Currently hiring

Everything else

General

Partnership proposals, supplier enquiries, press questions and anything that is neither a project enquiry nor a job application.

Write toinfo@kcsglobalgroup.com

General correspondence

Enquiry form

Or send the details here.

This reaches the same inbox as a direct email. Use whichever is easier.

Fields marked * are required. We use these details only to respond to your enquiry.

After you send

What happens next.

No drip sequence, no discovery call before we have understood what you wrote.

01

We read it

Within one working day, and by someone able to assess whether the work is deliverable.

02

We give a verdict

Whether it fits our scope and capacity. If not, we say so plainly and suggest what kind of provider it needs.

03

We scope it

A call or written exchange establishing volumes, formats, systems, standards and turnaround.

04

We propose a pilot

A fixed price for a scoped batch. Ongoing rates come after the pilot, never before.

05

You decide

You have seen real output by this point. No obligation beyond the pilot itself.

Delivery centre

Where the work is done.

All client work is performed at this address on company-controlled machines. We do not distribute client data to remote or personal devices.

KCS Global Group
2nd Floor, Shop No. 22, 19/22
Maitri Nagar, Risali – 490006
District Durg, Chhattisgarh, India Landmark: beside Shri Ram Super Bazar, Risali, Bhilai

Our working day in your timezone

India (IST) 10:00 – 18:00Monday to Saturday
Gulf (GST) 08:30 – 16:30Near-complete overlap
United Kingdom (GMT) 04:30 – 12:30Overlap through your morning
Central Europe (CET) 05:30 – 13:30Overlap through your morning
Singapore (SGT) 12:30 – 20:30Overlap through your afternoon
US Eastern (EST) 23:30 – 07:30No live overlap — work completed overnight

Times shown are standard time and shift by an hour where daylight saving applies. For clients with no live overlap, work submitted at the end of your day is processed overnight and available at the start of the next one.

Risali is approximately 8 km from Bhilai railway station and 45 km from Raipur airport. Visitors are asked to arrange an appointment in advance.

Registered details

Published in full, so they can be verified.

Legal entity

KCS Groups

Operating brand

KCS Global Group

Established

2026

GSTIN

22EDMPP2279B3ZJ

Registered and operating address: 2nd Floor, Shop No. 22, 19/22, Maitri Nagar, Risali – 490006, District Durg, Chhattisgarh, India. This is the only address from which KCS Global Group operates.